Privacy Policy1. IntroductionThis privacy policy describes how Regulars ApS (“we,” “us,” “our”) processes your personal data and clearly defines your rights.
We recognize that protecting personal data is an ongoing process, and we are committed to safeguarding the confidentiality, integrity, and accessibility of our guests/customers. To fulfill this commitment, we will periodically update this privacy policy as we implement new data processing activities and adopt new guidelines.2. OverviewThis privacy policy includes the following:
• Our contact information
• Your rights
• The right to withdraw consent
• Contact and complaints
• Data security
• Changes to the privacy policy
Additionally, our privacy policy explains the following points for each data processing activity. If certain points are not mentioned, they are not relevant to the data processing activity:
• Categories of personal data
• Recipients or categories of recipients
• Transfer to recipients in third countries, including international organizations
• Purposes and legal basis for processing your personal data, including legitimate interests
• Where your personal data originates from
• Mandatory personal data
• Automated decisions, including profiling
• Retention of your personal data3. Membership and ServicesWhen your guests/customers sign up for a membership or similar services with us, we process the following data on your behalf:
• Name
• Email
• Phone number (if applicable)
• Date of birth
• Profile picture (if applicable)
• Transaction history
• Any information you provide during sign-up or user interactions
3.1. Recipients of Data
We process your information solely for the purpose of providing the agreed-upon service. Your data may be shared with relevant companies, ensuring that all data recipients comply with applicable data protection regulations and process your information securely.
3.2. Transfer to Third Countries
We do not transfer your personal data to third countries or international organizations without your consent.
3.3. Purposes and Legal Basis for Processing Your Personal Data, Including Legitimate Interests.
We process your personal data for the following purposes: Your relationship with our business, including marketing initiatives directed at you. Processing is based on Article 6(1)(a) of the General Data Protection Regulation (GDPR) concerning consent, as well as the data controller’s legitimate interests under Article 6(1)(f). Our interest in processing your personal data is to serve you regarding the membership or service you have signed up for and to improve our services.
3.4. Where Your Data Originates From
Your data originates from the information you provided when you began using our services and the data your guests/customers provide.
3.5. Retention of Your Data
Your data is retained as long as necessary to fulfill the processing purpose or if we are legally required to retain it. We store your personal data for 24 months after you stop using our services unless you have outstanding economic claims that may still be used upon reactivating your account.4. Your RightsUnder the GDPR and the Data Protection Act, you have the following rights:
4.1. Right of Access
You have the right to see the personal data we process about you and receive information about the processing, including a copy of your data.
4.2. Right to Rectification
You have the right to have incorrect or inaccurate personal data corrected.
4.3. Right to Erasure
You have the right to request the deletion of your personal data if one of the conditions mentioned in the GDPR is met.
4.4. Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data if one of the conditions mentioned in the GDPR is met.
4.5. Right to Data Portability
In certain cases, you have the right to receive your personal data and request the transfer of your personal data from one data controller to another, if one of the conditions mentioned in the GDPR is met.
4.6. Right to Object
You have the right to object to otherwise lawful processing of your personal data if one of the conditions mentioned in the GDPR is met.
4.7. Right Not to Be Subject to Automated Decisions
You have the right not to be subject to a decision based solely on automated processing, including profiling, if one of the conditions mentioned in the GDPR is met.
If you believe that you have been treated unfairly or differently concerning your membership status, you are always welcome to contact us for an explanation.5. Right to Withdraw ConsentIf processing is based on GDPR Article 6(1)(a) or Article 9(2)(a), you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.6. Contact and ComplaintsIf you wish to exercise any of your rights or complain about our processing of personal data, please send an email to the contact information below. Your inquiry will be handled by a designated employee responsible for personal data inquiries, and we will respond as soon as possible.
Regulars ApS
Nørre Allé 70
Email: privacy@getregulars.com
You also have the right to file a complaint with the Danish Data Protection Agency regarding your rights and our processing of your personal data. For further information on how to file a complaint, visit the Danish Data Protection Agency’s website at www.datatilsynet.dk.5. Data SecurityWe protect your personal data by implementing appropriate technical and organizational measures to ensure a security level appropriate to the risk. We also train our employees in data protection and the fundamental principles of handling personal data.8. Changes to This Privacy PolicyWe recognize that transparency is an ongoing responsibility. Therefore, we will continuously review and update this privacy policy as necessary.
We recognize that protecting personal data is an ongoing process, and we are committed to safeguarding the confidentiality, integrity, and accessibility of our guests/customers. To fulfill this commitment, we will periodically update this privacy policy as we implement new data processing activities and adopt new guidelines.2. OverviewThis privacy policy includes the following:
• Our contact information
• Your rights
• The right to withdraw consent
• Contact and complaints
• Data security
• Changes to the privacy policy
Additionally, our privacy policy explains the following points for each data processing activity. If certain points are not mentioned, they are not relevant to the data processing activity:
• Categories of personal data
• Recipients or categories of recipients
• Transfer to recipients in third countries, including international organizations
• Purposes and legal basis for processing your personal data, including legitimate interests
• Where your personal data originates from
• Mandatory personal data
• Automated decisions, including profiling
• Retention of your personal data3. Membership and ServicesWhen your guests/customers sign up for a membership or similar services with us, we process the following data on your behalf:
• Name
• Phone number (if applicable)
• Date of birth
• Profile picture (if applicable)
• Transaction history
• Any information you provide during sign-up or user interactions
3.1. Recipients of Data
We process your information solely for the purpose of providing the agreed-upon service. Your data may be shared with relevant companies, ensuring that all data recipients comply with applicable data protection regulations and process your information securely.
3.2. Transfer to Third Countries
We do not transfer your personal data to third countries or international organizations without your consent.
3.3. Purposes and Legal Basis for Processing Your Personal Data, Including Legitimate Interests.
We process your personal data for the following purposes: Your relationship with our business, including marketing initiatives directed at you. Processing is based on Article 6(1)(a) of the General Data Protection Regulation (GDPR) concerning consent, as well as the data controller’s legitimate interests under Article 6(1)(f). Our interest in processing your personal data is to serve you regarding the membership or service you have signed up for and to improve our services.
3.4. Where Your Data Originates From
Your data originates from the information you provided when you began using our services and the data your guests/customers provide.
3.5. Retention of Your Data
Your data is retained as long as necessary to fulfill the processing purpose or if we are legally required to retain it. We store your personal data for 24 months after you stop using our services unless you have outstanding economic claims that may still be used upon reactivating your account.4. Your RightsUnder the GDPR and the Data Protection Act, you have the following rights:
4.1. Right of Access
You have the right to see the personal data we process about you and receive information about the processing, including a copy of your data.
4.2. Right to Rectification
You have the right to have incorrect or inaccurate personal data corrected.
4.3. Right to Erasure
You have the right to request the deletion of your personal data if one of the conditions mentioned in the GDPR is met.
4.4. Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data if one of the conditions mentioned in the GDPR is met.
4.5. Right to Data Portability
In certain cases, you have the right to receive your personal data and request the transfer of your personal data from one data controller to another, if one of the conditions mentioned in the GDPR is met.
4.6. Right to Object
You have the right to object to otherwise lawful processing of your personal data if one of the conditions mentioned in the GDPR is met.
4.7. Right Not to Be Subject to Automated Decisions
You have the right not to be subject to a decision based solely on automated processing, including profiling, if one of the conditions mentioned in the GDPR is met.
If you believe that you have been treated unfairly or differently concerning your membership status, you are always welcome to contact us for an explanation.5. Right to Withdraw ConsentIf processing is based on GDPR Article 6(1)(a) or Article 9(2)(a), you have the right to withdraw your consent at any time without affecting the lawfulness of processing based on consent before its withdrawal.6. Contact and ComplaintsIf you wish to exercise any of your rights or complain about our processing of personal data, please send an email to the contact information below. Your inquiry will be handled by a designated employee responsible for personal data inquiries, and we will respond as soon as possible.
Regulars ApS
Nørre Allé 70
Email: privacy@getregulars.com
You also have the right to file a complaint with the Danish Data Protection Agency regarding your rights and our processing of your personal data. For further information on how to file a complaint, visit the Danish Data Protection Agency’s website at www.datatilsynet.dk.5. Data SecurityWe protect your personal data by implementing appropriate technical and organizational measures to ensure a security level appropriate to the risk. We also train our employees in data protection and the fundamental principles of handling personal data.8. Changes to This Privacy PolicyWe recognize that transparency is an ongoing responsibility. Therefore, we will continuously review and update this privacy policy as necessary.